Terms & Conditions

1. Introduction

Welcome to Craftaroom. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using Craftaroom, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use our services.

2. Acceptance of Terms

By creating an account, browsing our website, or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes your acceptance of the modified Terms.

3. User Accounts

To use certain features of our platform, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your account information to keep it accurate
• Maintain the security of your password and account
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

4. Products and Services

Craftaroom is a marketplace platform connecting artisans and customers. We provide:

• A platform for artisans to showcase and sell handcrafted products
• A marketplace for customers to discover and purchase unique items
• Payment processing and order management services

All products are handcrafted by independent artisans. We do not manufacture products ourselves but facilitate transactions between buyers and sellers.

5. Pricing and Payment

All prices are displayed in the currency specified by the seller. Prices are subject to change without notice. You agree to pay all charges associated with your purchase, including:

• Product price as listed
• Shipping and handling fees
• Any applicable taxes

Payment must be made through our secure payment gateway. We accept major credit cards and other payment methods as specified on our website.

6. Shipping and Delivery

Shipping terms, including delivery times and costs, are specified by individual sellers. We are not responsible for:

• Delays caused by shipping carriers
• Customs duties or import taxes
• Lost or damaged packages due to carrier negligence

Estimated delivery times are provided by sellers and are not guaranteed. International shipments may be subject to customs processing.

7. Returns and Refunds

Return and refund policies are set by individual sellers. Generally:

• Returns must be requested within the timeframe specified by the seller
• Items must be returned in original condition with all packaging
• Refunds will be processed according to the seller's policy
• Custom or personalized items may not be eligible for return

If you have issues with a purchase, please contact the seller directly through our messaging system or contact our customer support team.

8. Intellectual Property

All content on Craftaroom, including but not limited to:

• Website design and layout
• Logos, trademarks, and brand names
• Text, graphics, and software

Is the property of Craftaroom or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Product images and descriptions are provided by sellers, who retain ownership of their intellectual property.

9. User Conduct

You agree not to:

• Use our platform for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction
• Infringe upon the rights of others
• Transmit any viruses, malware, or harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Use automated systems to access our website without permission
• Impersonate any person or entity

10. Seller Responsibilities

If you sell products on Craftaroom, you agree to:

• Provide accurate product descriptions and images
• Ship products within the timeframe specified
• Respond to customer inquiries in a timely manner
• Honor all sales and refund policies
• Comply with all applicable laws and regulations
• Pay all applicable fees and commissions

11. Limitation of Liability

To the maximum extent permitted by law, Craftaroom shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.

12. Dispute Resolution

In the event of a dispute:

• First, contact the seller directly to resolve the issue
• If unresolved, contact our customer support team
• We will attempt to mediate disputes between buyers and sellers
• Any legal disputes will be resolved through binding arbitration

13. Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for any violation of these Terms or for any other reason we deem necessary. Upon termination, your right to use our services will immediately cease.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Craftaroom operates, without regard to its conflict of law provisions.

15. Contact Us

If you have any questions about these Terms & Conditions, please contact us: